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RPA solves key challenges in the Transportation and Logistics Industry
The industrial and logistics sector faces high pressure to deliver faster, cheaper, and more reliably than ever before. Manual processes, disconnected systems, and rising customer expectations make it difficult to stay competitive.
Manual Order Processing
Reduce time spent on High volumes of shipments and delivery requests by 30-50% with automation.
Inventory and Warehouse Inefficiencies
Optimise your inventory updates and reduce errors or delays with automated tracking.
Delivery and Route Planning Gaps
Speed up delivery and route planning with AI automation.
Customer Service Backlogs
Reduce heavy admin input with automated customer service updates and communications.
Compliance and Documentation Delays
Speed up strict documentation and audit readiness with RPA.
Billing and Payment Bottlenecks
Automate invoicing, payment processing, and reconciliation to reduce errors, speed up cash flow, and improve financial accuracy.
Our Trusted Partners
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smartflow’s AI & RPA Solutions for Logistics Automation
smartflow designs smart, scalable logistics automation systems using BotCity’s zero-code platform, tailored to meet the operational needs of the transportation and logistics industry across warehousing, shipping, fulfilment, and more.
1
Order and Shipment Processing Automation
- Auto-capture shipping data from emails, portals, or CRM
- Shipment validation, labelling, and dispatch preparation
- Carrier integration for real-time tracking and updates
2
Warehouse and Inventory Automation
- Stock level monitoring and replenishment alerts
- Barcode scanning automation and storage allocation
- Inventory reconciliation and report generation
3
AI-Powered Route Planning and Fleet Management
- Dynamic route optimisation based on traffic, fuel cost, and urgency
- AI-based delivery time predictions
- Driver scheduling and real-time fleet tracking
4
Customer and Supplier Communication Automation
- Automated ETA notifications and delivery confirmations
- Incident reporting, delay notifications, and dispute handling
- Supplier order updates and reminders
5
Regulatory and Documentation Automation
- Customs and shipping paperwork automation
- Proof of delivery (POD) collection and digital archiving
- Full audit trail generation for compliance teams
Who Benefits from Logistics Automation?
3PL & Fulfilment Providers: Automate multi-client operations, order flows, and warehouse activities
Transport & Fleet Operators: Improve fleet usage, reduce fuel costs, and streamline dispatching
Warehouse Managers: Gain real-time control over inventory, restocks, and packing
Compliance & Admin Teams: Eliminate manual documentation errors and streamline cross-border compliance
Ecommerce & Retail Logistics Teams: Accelerate last-mile delivery and reduce fulfilment delays
Frequently Asked Questions
Logistics automation involves using AI and robotic process automation (RPA) to streamline tasks like order processing, inventory updates, dispatch planning, and documentation, helping logistics teams scale with fewer errors.
AI in transportation improves delivery planning, fleet performance, traffic forecasting, and customer communications by analysing data in real time and recommending or executing optimised actions.
Automation reduces manual workload, improves speed, accuracy, and customer experience across warehousing, shipping, and tracking operations.
Yes. Our bots are compatible with most WMS, ERP, and TMS platforms and can integrate through APIs or UI-level interfaces without major disruption.
Absolutely. smartflow’s logistics automation systems are built to meet industry standards for data privacy, transport documentation, and audit logging.
