
Workflow Automation
smartflow Solutions
Workflow Automations
Business Process Automation
Identify and streamline repetitive manual tasks that hinder productivity.
CRM Workflow Optimisation
Automate leads nurturing, sales follow-ups, and customer interactions.
Document Management & Automation
Eliminate manual paperwork with automated document generation.
AI Notetaker & Smart Email Automation
Use AI automated notetaker tools to capture, summarise, and organise meeting insights.
Cross-System Integration
Connect disconnected software tools to enable seamless data flow between departments.
Our Business
Intelligence Tools
CRM

Pipedrive is a customer relationship management (CRM) software designed with simplicity and efficiency in mind, specifically tailored for sales teams. It provides a user-friendly interface that helps sales professionals manage leads and deals efficiently, track communications, and automate repetitive tasks. Pipedrive’s task-oriented philosophy ensures that sales teams focus on the actions that matter most to close deals.
AI Notetaking

Fireflies.ai is a cutting-edge AI notetaking and collaboration tool that revolutionises how teams handle their meetings. By leveraging artificial intelligence, Fireflies.ai streamlines the entire meeting process from transcription to action item tracking, making it a critical asset for businesses looking to optimise communication and enhance productivity across teams.
Document Management

An all-in-one document management solution that streamlines the process of creating, managing, and signing digital documents. It is particularly useful for sales, marketing, and HR departments, as well as legal teams that require efficient handling of contracts and other paperwork.
Lead Generation

A comprehensive sales intelligence and lead generation platform designed to help businesses accelerate their sales processes by providing detailed insights and tools for more effective prospecting, engagement, and closure of deals.
Email Signature
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WiseStamp is an innovative email signature management tool designed to help professionals and businesses create professional and visually appealing email signatures that drive engagement and promote business growth.
Nord Security Suite
Nord Security offers a suite of tools aimed at providing comprehensive protection for personal and business data. The platform encompasses various cybersecurity measures including anti-virus, anti-malware, and advanced threat detection systems that guard against a wide array of online threats.
NordPass: Password Management Tool

NordPass is designed to take the hassle out of managing your passwords while ensuring that your online accounts remain secure. By storing passwords in an encrypted vault that only the user can access, NordPass eliminates the risks associated with poor password habits like using simple, repeated passwords across multiple sites.
NordLayer: Advanced Network Security for Businesses

NordLayer focuses on providing advanced network security solutions tailored for the needs of businesses, particularly those with remote or distributed workforces. It enables secure remote access to corporate systems and data, ensuring that employees can work from anywhere without compromising the security of sensitive information.
NordStellar: Data Encryption and Recovery Solutions

NordStellar provides cutting-edge encryption and data recovery services designed to protect and manage corporate data. It ensures that all sensitive data, whether stored locally or in the cloud, is encrypted and thus safeguarded against unauthorised access. In the event of data loss due to hardware failure, cyber-attacks, or human error, NordStellar’s robust data recovery tools help businesses quickly restore lost data, minimizing downtime and the potential impact on business operations.
Revolutionising Workflows with
Automation
Every business has time-consuming, error-prone tasks that constantly disrupt productivity. You can probably think of two right now. Our workflow automation solutions were designed to solve this for you. All of these problems are something every SME goes through. What separates the success stories from the rest, is the business's ability to deal with those problems.
Python RPA Uses
Finance Industry
The finance industry uses flexible Python RPA to reduce infrastructure costs and increase process efficiency.
BotCity leverages Python to automate tasks like fee reversals, instalment management, account reports, payments, and system integrations (e.g., Seresa, banks). Python is an open-source language that allows custom automations tailored to your business needs.
BotCity uses Python to build secure, scalable compliance environments, integrating with existing systems for custom automations. The BotCity Orchestrator lets you schedule or run bots on demand, monitor actions, and receive real-time alerts.
The Python language handles large data volumes, giving it capabilities to optimise reversals, reports, queries, and integrations across systems with automations. Scripts can be adapted to new regulations and operational changes with Python RPA, ensuring long-term scalability.
Manufacturing Industry
Optimise manufacturing operations with the use of Python automations.
BotCity’s Python RPA enables real-time bot monitoring, preventing failures and ensuring consistent automation, saving hours of manual work. One client was able to save over 15000 hours of work from manual tasks over 2 years!
Boost development capacity and automation speed with Python RPA, driving faster, more efficient operations.
BotCity uses Python to create secure, scalable environments that ensure regulatory and operational compliance in manufacturing. The BotCity Orchestrator integrates with your existing systems, allowing you to schedule or run bots on demand, monitor production processes, and receive real-time alerts for improved oversight.
Logistics Industry
BotCity uses Python RPA capabilities to boost logistical operations.
BotCity Orchestrator provides code-based automations that can easily integrate with systems including SAP, TOTVS’ Protheus ERP, web portals, banking, and communication platforms, giving faster, optimised workflows for manufacturing teams.
Python RPA automates repetitive, manual tasks, including automated toll fee reconciliation and document validation, which reduces wasted time on manual tasks and human error. It optimises time and resources, giving you the ability to redirect efforts towards strategic areas.
With the use of Python, BotCity can optimise transport routes in order to reduce costs and boost efficiency for manufacturing teams. Complex vehicle routing problems and route optimisation can be solved through the use of tools like Google ORTools.
Healthcare Industry
BotCity uses Python to help clients in the healthcare industry boost operational efficiency.
Python’s open-sourced nature and versatility allow for quick automations of manual and repetitive tasks in the healthcare industry, including billing and collections, invoice processing, payment reconciliation, and collections management.
Python provides a scalable, secure environment for monitoring healthcare compliance and KPIs. Libraries like Great Expectations and Cerberus automate data validation, ensuring adherence to HIPAA and LGPD. The open source language also integrates easily with existing systems, making audits and oversights even faster.
Python can boost the process and organisation of medical records with the use of optical character recognition, automated data extraction, and integration with databases. This process helps to reduce manual task errors and provides improved accessibility to patient medical records while staying compliant with LGPD and HIPAA.
Cut Automation Costs by Up to 70%
Optimise intelligent automation with smarflow & BotCity. Our joint solutions can help you:
- Optimise total cost of ownership (TCO) by up to 70%
- Eliminate vendor lock-in and retain control of your intellectual property
- Seamlessly integrate Python + BotCity with your existing digital ecosystem
- Scale confidently with built-in governance and enterprise-grade security
Centralised Automation Control
Manage automation operations from one orchestration layer with Botcity Orchestrator.
- Gain real time data insights and KPIs
- Reduce downtime with advanced developer tools and open-source plugins
- Empower business users to manage automations independently
- Equip IT teams with tools for infrastructure monitoring, control, and audit.
Eliminate excess and maximise your ROI
- Accelerate Automation
- Reduce Licenses and Machines
- Optimise TCO
1 BotCity Runner is the equivalent of 6 UIPath Licenses, 8 Automation Anywhere Licenses, and 15 Blueprism Licenses.

Automate in Minutes
Empowering Teams
With Python-first RPA, BotCity empowers teams to build, monitor, manage and scale using Python automations.
These include:
- BotCity Studio: Open Source libraries and plugins for Deployment.
- BotCity Orchestrator: Monitor and manage automations from one command centre
- BotCity Insights: Analyse real-time results and KPIs.

Citizen Developers using Python & BotCity for RPA
BotCity helps Citizen Developers build upon their capacity using Python and foster innovation in their supply chain.
Results:
- Bayer’s innovation club builds capacity in over 100 employees in Python & Bot City.
- 3x savings with platform costs + infrastructure
- 7x manual workload reduction
- +100 automations in production with +150 citizen developers in LATAM
UiPath and BotCity Integrations
LG used both UiPath and BotCity to build more capacity in skills, including Python, BotCity, and automation.
Results:
- 35,000+ hours saved in just 6 months
- Upskilled employees through the LG Academy in Python, automation, and BotCity
- Cultivated a company-wide culture of digital transformation

Frequently Asked Questions
Workflow automation involves using technology to automate repetitive tasks and streamline business processes, improving efficiency and reducing human error. By automating key workflows, businesses can focus on growth and innovation rather than manual tasks.
Workflow automation can help your business by eliminating repetitive tasks, reducing errors, speeding up processes, and improving overall productivity. It frees up time for your team to focus on higher-value tasks, enhances accuracy, and boosts customer satisfaction.
You can automate a wide range of tasks such as lead nurturing, sales follow-ups, document generation, meeting notetaking, email responses, and data integration between different software systems. Our solutions are designed to help you identify and automate the most time-consuming manual tasks specific to your business.
CRM workflow optimisation automates key sales processes such as lead nurturing, follow-up emails, and customer interactions. This ensures timely responses, personalised communication, and better tracking, all of which improve conversion rates and enhance customer relationships.
Document management automation eliminates manual paperwork by automating document generation, filing, and retrieval. It helps reduce human error, improves document organisation, and ensures that your team can access necessary information quickly and efficiently.
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